it support for manufacturing companies
Manufacturing excellence starts with managed IT
In modern manufacturing, smooth operations and seamless connectivity are vital. We get the challenges of system integration and workflow optimization. Our IT solutions provide 24/7 remote monitoring, predictive maintenance, helpdesk support, threat detection, customized app development, seamless integration, and disaster planning. With our expertise, you can optimize business operations, connect locations, improve productivity, and achieve reliability and security for success in a competitive industry. Let's revolutionize your manufacturing processes together.
Specialized IT Support for Manufacturing Operations
At MIS Solutions, we have been partnering with manufacturing firms for over two decades, leveraging our IT expertise to enhance the performance, reliability, and security of their IT systems while also reducing capital and operating costs. We understand the challenges you face, and that’s why we have extensive experience with a range of ERP systems and applications like Microsoft Dynamics, Epicor, SAP, and JobBOSS. What sets us apart is our commitment to putting your needs first. We take the time to listen and collaborate closely with you, ensuring that we find the most suitable and cost-effective ERP solution for your specific manufacturing environment. With us by your side, you can confidently navigate the complex IT landscape, knowing that we have your best interests at heart.
As a manufacturing business, are you experiencing any of these IT issues?
We are struggling with inefficient operations and workflows.
Our technology infrastructure is not scalable and flexible.
We’re worried about data security.
We understand the need for a scalable and flexible IT infrastructure that can adapt to your evolving manufacturing business. Our tailored IT solutions for manufacturing provide the scalability and flexibility you require, ensuring that your technology can grow alongside your business needs.
Data security is a top priority for us. We implement a comprehensive range of security measures, such as robust firewalls, advanced encryption techniques, and intrusion detection systems, to safeguard your valuable manufacturing data. Additionally, our data backup and disaster recovery solutions provide an extra layer of protection, minimizing the risk of data loss and ensuring business continuity. You can trust us to keep your data confidential and maintain its integrity.
This is what success looks like
Stuart Pro Heating and Air
Located in Buford, Ga., Stuart Pro Heating & Air has been providing quality HVAC services to residents and businesses since 1997. Their upfront, flat-rate pricing, dependable customer service and 100% satisfaction guarantee make them a consistently top-rated heating and air conditioning company in metro Atlanta.
Optimize Production Efficiency with Expert Manufacturing IT Support
Minimize Costly Downtime: Our 24/7 proactive monitoring and rapid response protocols are designed to detect and resolve issues before they disrupt your operations. By keeping your systems running smoothly, we help you avoid expensive delays and maintain optimal productivity.
Secure Your Production Environment: Our comprehensive cybersecurity solutions are specifically tailored to the unique needs of manufacturing systems, integrating both operational technology (OT) and information technology (IT) seamlessly. With advanced threat detection, network segmentation, and continuous vulnerability assessments, we protect your production environment from evolving cyber risks.
Ensure Compliance: We provide expert guidance on regulatory standards such as ISO 27001, NIST, CMMC, GDPR, and other manufacturing-specific protocols to ensure your operations consistently meet or exceed compliance requirements. Our approach includes regular audits, risk assessments, and continuous monitoring, giving you peace of mind and a competitive edge in the industry.
Scale With Confidence: Our future-proof infrastructure is designed to evolve alongside your business, ensuring that your systems can handle increasing production demands without compromise. By leveraging scalable technology solutions and strategic planning, we empower you to expand your operations confidently while maintaining robust performance and security.
Comprehensive IT Solutions for Manufacturing Excellence
Manufacturing Cybersecurity and Compliance
Safeguard your manufacturing operations from potential threats with a cybersecurity strategy built for the unique demands of both operational technology (OT) and information technology (IT). We specialize in securing interconnected manufacturing sector environments, integrating OT/IT cybersecurity to protect everything from industrial control systems (ICS) to your cloud and on-premises infrastructure.
Our approach includes layered network security, advanced endpoint protection, and a deep focus on OT security best practices to enhance equipment performance and security. We perform regular security audits and vulnerability assessments to identify gaps before they can be exploited—keeping your systems resilient and your production running.
Our proactive approach helps protect against modern cyber attacks while supporting your internal quality assurance initiatives. Maintaining regulatory requirements compliance is non-negotiable in today’s manufacturing landscape. We simplify compliance management by assisting with audit preparation, producing required documentation, and supporting your team during audits. Whether you’re navigating NIST, CMMC, or ISO standards, we ensure your manufacturing IT solutions remain secure and audit-ready year-round.
Streamline your manufacturing operations by integrating production systems with your business platforms for enhanced visibility, efficiency, and control. Our team specializes in connecting Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP) platforms to ensure seamless data flow across your shop floor and back office.
We support IoT implementation to enable real-time monitoring of equipment performance, environmental conditions, and production metrics. By connecting IoT devices with existing systems, we help manufacturers unlock real-time data insights and improve decision-making across operations.
Supply Chain Management and supply chain visibility are also core focus areas—linking procurement, inventory, and production schedules to create a smarter supply chain. This integration helps optimize production scheduling and reduce errors, enabling manufacturers to boost operational efficiency and maintain consistent product quality.
Whether you’re modernizing legacy systems or building a connected factory from the ground up, we deliver secure, scalable IT solutions that bridge the gap between OT and IT environments.
Production Systems Integration
Business continuity plan and disaster recovery for manufacturing
Unexpected disruptions can bring production to a halt. That’s why manufacturing companies need a robust business continuity and disaster recovery (BCDR) strategy tailored to their unique operations. We design and implement comprehensive plans that safeguard your data, minimize downtime, and ensure fast recovery after unexpected events.
Our backup solutions are designed for high-performance manufacturing environments, with both on-premise and cloud-based options that ensure critical systems and files are continuously protected. We build detailed disaster recovery plans that account for your specific production workflows, infrastructure, and regulatory requirements—so you’re never caught off guard.
Beyond recovery, our business continuity services focus on keeping your operations running, even in the face of cyber attacks, natural disasters, or equipment failure. We also conduct risk assessments to identify vulnerabilities and strengthen your resilience over time.
With our help, manufacturers can maintain uptime, meet delivery deadlines, achieve quality assurance, and protect their reputation—no matter what comes their way.
Minimize downtime and keep your production lines running smoothly with 24/7 IT support tailored specifically for the manufacturing sector. Our proactive approach includes continuous real-time monitoring of your network, servers, and critical production equipment to detect and resolve issues before they disrupt operations. In the event of a system failure, our emergency response protocol ensures fast, efficient incident handling—day or night.
We offer flexible support tiers designed to meet the unique needs of manufacturing IT solutions, from small-scale facilities to large, multi-site operations. Preventive maintenance is built into our support model, helping you avoid costly outages and extend the life of your IT infrastructure.
To keep your operations on track, we back our services with strict SLAs, including guaranteed response and resolution times, 99% system uptime targets, and detailed performance reporting. Calls to our main support line are answered live, usually within 30 seconds, and our 24/7 support team is available for critical issues when you need us.
We also conduct regular service review meetings to assess system health, maintain quality assurance, and improve operational efficiency over time.
24/7 Production-Critical IT Support
Cloud and Infrastructure Management
Modern manufacturing demands flexible, secure, and high-performing IT infrastructure. Our cloud and infrastructure management services help manufacturers in the manufacturing sector optimize operations, improve operational efficiency, and scale with confidence. Whether you’re transitioning to the cloud or managing a hybrid environment, we deliver tailored technology solutions that align with your production goals.
We offer a range of cloud solutions—including private, public, and hybrid options—designed to support manufacturing workloads, applications, and data storage with maximum uptime and security. Our infrastructure management services cover everything from servers and storage to network optimization and system performance tuning.
Scalability planning is built into every engagement. As your production expands or shifts, we ensure your IT infrastructure can grow with you—supporting automation, real-time data analysis, and IoT initiatives without compromising performance. We also enhance real-time monitoring and real-time visibility into your systems to drive better decision-making.
We bring a forward-thinking approach to technology innovation, helping you implement tools like Artificial Intelligence and edge computing to support production scheduling, quality assurance, and a smarter supply chain. By securing your infrastructure against cyber attacks and aligning with evolving regulatory requirements, we future-proof your operations and empower smarter manufacturing.
Don’t settle for anything less
Choose the perfect solution for your manufacturing business
Curious about what sets us apart? See why our clients love us:
One of our accounting representatives accidentally deleted ALL of our accounting customer contact data records. We were in a state of shock and immediately called MIS Solutions for assistance at 3:48 p.m. By 4:08 p.m, the team at MIS Solutions had used Rapid Recovery to restore the files and folders — and everything was put back the way it was supposed to be. Without Rapid Recovery and MIS’s responsiveness, it could have taken several hours to find and restore these critical files.
Advantage Fire
Thank you to everyone at MIS Solutions for being proactive and helping us quickly and seamlessly pivot to a remote workforce at the onset of the COVID-19 pandemic. We didn’t miss a beat and were able to focus our attention on our business. Having a technology partner that is dedicated to our success is crucial. And MIS does not let us down. In fact, they far exceed our expectations.
Grant Shepherd & Associates
JTC Tools
Start with a 15-minute discovery call
Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.
Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.
Start your MIS Solutions journey today!
The ironclad MIS Solutions promise
We’re confident that our service will change the way you view IT service providers.
How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.
Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.
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Frequently asked questions
How do you ensure data security and compliance with industry regulations?
We have robust cybersecurity measures in place to protect your data, including firewalls, encryption, advanced threat detection, next-generation antivirus and we can conduct regular penetration tests, and vulnerability and risk assessments.
How can MIS Solutions’ managed IT solutions for manufacturing improve our process efficiency and productivity?
Having an IT partner that understands the needs of a manufacturing business can help you streamline operations, reduce downtime, and ensure seamless integration of all systems across your network, resulting in more efficient resource management, reduced manual errors and better decision-making based on accurate data.
What cybersecurity measures do you provide to protect our sensitive data and intellectual property?
We are cybersecurity experts with a proven track record of protecting our manufacturing clients’ most valuable digital assets. We deploy the most advanced technology and tools, such as advanced threat detection and next-generation anti-virus to quickly identify and shut down possible cyber threats. Our 24/7 monitoring by our in-house security operations center ensures your systems are protected.
How do you support our compliance with industry-specific regulations and standards through your IT services?
We have in-depth knowledge of many compliance requirements that manufacturers must adhere to, including ITAR, PCI DSS, Sarbanes-Oxley, GDPR and CMMC. Additionally, we are CMMC certified and can help guide you in becoming CMMC compliant.
Our manufacturing business operates 24 hours a day. What if we have issues and need help after regular business hours?
We understand that technology hiccups don’t just happen between 9 to 5. We’re here for you around the clock. After-hours calls are automatically routed to our on-call team who can respond to critical issues within minutes.
Can your IT services be scaled to match our manufacturing growth or seasonal demands?
Yes! That is the beauty of our Greenlight Cloud solution. Our pay-as-you-go pricing model allows you to pay only for the resources you actually use, such as computing power, storage or network bandwidth. This scalability empowers you to align your expenses with your specific needs, and scale up or down as needed.
Does MIS offer tailored cybersecurity solutions for different industries within Atlanta?
Yes! We are well-versed in many business-critical applications and systems used by various businesses that we serve. We are also experienced in helping our clients achieve compliance within their specific industries. Working with MIS means you will be working with a managed IT services provider who is already familiar with many of the applications you depend on to get things done.
How quickly can you restore systems and data in case of a disaster?
Our robust backup and disaster recovery solution allows us to restore systems within 24 hours, guaranteed, although we’re usually able to get our clients back up and running within minutes.
How can you guarantee that our backups are good?
We have a dedicated Backup and Disaster Recovery team that monitors backups to ensure they have taken place without failure, they’re valid, and we can restore data and systems from them if needed. This team reports its findings every morning to MIS’s executive team, so we know we are protecting our clients’ businesses. MIS has invested tens of thousands of dollars to be sure backups can be restored quickly to production environments when disaster strikes.
How is my data stored and backed up?
Your data is hosted and backed up nightly at a Tier 3, SSAE 16 data center in Suwanee, Ga. In addition to the original backup, data is replicated in real-time to a second backup unit at the data center and to another redundant U.S.-based data center. Your data does not leave the United States. All three backups are immutable, meaning they cannot be altered, and they’re physically separated from your production network. So, if a hacker manages to infiltrate your production network somehow, they won’t be able to infect your backups with ransomware.
Can you ensure minimal downtime in the event of an IT system failure?
Costly downtime is a major concern for manufacturing firms, which is why we have established a robust backup and disaster recovery process that can get your systems up and running in as little as 15 minutes. And in the unlikely event that your company experiences an outage due to a cyber incident, you can rest assured that your backups are immutable and have not been altered or encrypted by hackers.